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Internal Communications Analyst

Bitso

Bitso

Marketing & Communications, IT
Latin America
Posted on Wednesday, April 24, 2024

Working At Bitso

We are a diverse team that takes pride in understanding the perspectives of others. We fully embrace working remotely and we are eager to act, improve and accelerate progress inside and outside of our organization.

To drive revolutionary changes in society and make crypto useful, we delight our customers with world-class products, deep care, and intentional empathy.

Your Purpose

Joining the Internal Communications Team means stepping into a pivotal role where you'll be instrumental in driving the team’s three objectives: 1) curate and lead the narrative for the organization 2) ensure timely sharing of important updates and 3) Facilitate effective and efficient communication among remote employees. Your expertise will be key in fostering seamless communication, building efficient processes and creating meaningful engagement among our team members. You'll be at the forefront of ensuring our messaging remains consistent and aligned with our company objectives and mission.


We're excited to welcome you aboard and witness the remarkable impact you'll make on our journey ahead!

Reports To

Chief of Staff to the CEO

Who You Are

  • +3 years of experience working with Communications/Marketing/Community/HR.
  • Excellent English written and verbal communication skills.
  • Passionate about testing new ideas and playing an active role in executing against them.
  • Comfortable providing feedback to all levels of the organization to assist in improving communications skills.
  • Proven initiative, judgment, discretion (especially managing sensitive information) and project management abilities with a focus on accuracy.
  • Experience using technology tools such as Google Suite, Zoom, Google Hangouts or enthusiastic and eager to learn.
  • Able to collaborate with Bitsonauts across cultures and work in a proactive and disciplined manner.

What You Will Do

  • Create content for internal communication channels such as Slack, Weekly company meetings, Special events, exits etc. and ensure they reach the intended audience in a deadline-driven environment.
  • Collaborate directly with different departments, including the Executive team, to gather information and content for internal communications.
  • Use data to monitor and analyze the effectiveness of the internal communication channels and strategies and make recommendations for improvement.
  • Serve as a liaison between different departments and teams to ensure consistent messaging and alignment with Bitso's objectives and mission.
  • Create a feedback loop from employees to understand how messages are landing and areas of improvement in regards to internal communications.
  • Staying on top of best practices (new tools etc.) for internal communications to continuously improve strategies and approaches.
  • Assisting in crisis communication efforts as needed.
  • Manage our internal knowledge base and collaborate with different departments on documentation processes.

Research in Diversity, Equity, and Inclusion suggests that individuals may hesitate to apply for jobs if they do not meet all the listed criteria. At Bitso, we value diversity and your unique strengths could be just what we're looking for. If this role excites you but you don't match every point in the description, we still want to hear from you.

Who We Are

With over 7 million users, Bitso is the leading cryptocurrency platform in Latin America. We are developing the cryptocurrency ecosystem in the region and enabling financial inclusion. We believe crypto is the future of finance, and we’re committed to making it useful by providing equal access to safe and intuitive financial products.

We are here to make a lasting impact on our customer’s lives and we do so by embracing our core values:

  • Be Human: we delight our customers through great products, deep care and true empathy. We are humble and we take pride in understanding the views of others to help us see the full picture.
  • Drive Change: we're fearless pioneers committed to unlocking the crypto revolution for humanity. We move fast, take risks and work together to drive lasting impact.
  • Choose Bold Honesty: we seek the truth, especially when it’s uncomfortable, in our teams, products and business reality because that will uncover where we need to focus.
  • Be An Owner: our sense of urgency makes us have a bias towards action, where we prioritize exceptionally and are wise in allocating our time to ensure we always deliver creative and innovative results.

Learn more about our culture and values.

Compensation & Benefits

At Bitso, you are taking the front seat on the edge of crypto innovation, creating the next generation of crypto-powered products.

So for those willing to commit, adapt and pioneer the most important change of the century we offer:

  • Me Time program, including unlimited paid time off.
  • Remote-first work environment.
  • Employee Stock Option program.
  • Zero trading fees through our Bitso app.
  • Extended Family Leave policy: all birthing parents, non-birthing parents and adopting parents are eligible for a 4-months leave.
  • Premium health, dental and life insurances in Mexico, Brazil and Argentina.
  • Volunteering days.
  • Monthly stipend for gym memberships, relaxation activities, sports equipment, cooking classes, books, entertainment and more.

Want to leave an undoubtedly legacy with us? Fasten your seatbelt and join this spaceship, where you will find exponential growth and the opportunity to thrive!

  • These are the applicable requisites, although equivalent competencies in any of the above will also be considered.
  • This role is expected to work remotely.
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