Head of Communications
Marketing & Communications
São Paulo, SP, Brazil
Posted on Sep 18, 2026
About the Design team
The Design team at CloudWalk shapes how millions of merchants and buyers interact with money every day. From the tap of a card reader to a dashboard on a phone, our designers are responsible for clarity, trust, and delight across every surface we ship.
About this role
- Own CloudWalk's global communications strategy.
- Define the long-term narrative that positions CloudWalk as one of the world's leading AI-native financial technology companies.
- Lead external communications, PR, media relations, executive communications, thought leadership, corporate messaging, crisis communications, and internal communications.
- Build compelling stories around products, technology, research, AI, infrastructure, entrepreneurship, and company milestones.
- Partner with executives to develop speeches, interviews, keynote presentations, opinion pieces, and public appearances.
- Lead communications for major launches, acquisitions, partnerships, fundraising, and strategic announcements.
- Build trusted relationships with journalists, creators, analysts, investors, and industry leaders worldwide.
- Drive proactive media strategy instead of reactive press management.
- Develop measurement systems that connect communications efforts to business outcomes.
- Build and mentor a high-performing communications organization with exceptionally high standards for writing, judgment, creativity, and execution.
- Work closely with our internal creative and strategic teams to ensure every communication artifact reflects the quality of the products we build.
- Use AI extensively to accelerate research, writing, planning, media intelligence, workflow automation, and organizational leverage.
The Future We See
At CloudWalk, we envision a future where AI empowers every field to reach new heights:
- People teams leveraging AI to transform talent acquisition and employee development.
- Marketing professionals creating data-driven, AI-powered campaign strategies.
- Customer Success teams enhancing client experiences with intelligent solutions.
- Risk analysts combining human expertise with AI to navigate complexities.
- Designers collaborating with AI to push creative boundaries.
Join us at CloudWalk, where we're not just engineering solutions; we're building a smarter, AI-driven future for payments—together.
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