About Us:

Partior is a next-generation financial technology company founded by DBS, J.P. Morgan, and Temasek to transform global payments infrastructure. Built on blockchain and distributed ledger technology, Partior’s shared ledger network is designed to eliminate friction in cross-border settlement, enhance transparency, and enable 24x7 atomic settlement across currencies. At Partior, we are pioneering the future of financial technology and digital assets, leveraging cutting-edge technology to transform the industry. Be part of a team that's shaping the future of financial technology!

Launch Your Career at the Cutting Edge of Tech 🚀

Are you a recent graduate with a passion for technology, problem-solving, and helping others? Do you want to be the first point of contact for users, ensuring smooth and efficient operations?

If you're looking for more than just a job, you've found it. We're searching for an ambitious and curious graduate to join our elite team as a Help Desk Support Engineer. This isn't your typical entry-level role. This is a launchpad. You'll be personally mentored by industry veterans and groomed to become a future Subject Matter Expert (SME) in IT support and operations.

Your Mission: Support, Troubleshoot, Empower

As a Graduate Help Desk Support Engineer, you won’t be on the sidelines. You'll be in the heart of the action, learning to provide essential technical assistance and support, ensuring our systems run seamlessly.

You will be trained to:

• Provide First-Line Technical Support: Learn to diagnose and resolve a wide range of hardware, software, and network issues for internal users. You'll be the friendly voice guiding users through technical challenges.
• Master IT Systems & Applications: Get hands-on experience with operating systems (e.g., Windows, macOS, Linux), common office applications (e.g., Microsoft 365, Google Workspace), and internal business software.
• Manage Ticketing Systems & Documentation: Learn to effectively use IT service management (ITSM) tools to log, track, and prioritize support requests. You'll also contribute to creating clear and helpful technical documentation and FAQs.
• Basic Network & Security Troubleshooting: Gain foundational knowledge in troubleshooting network connectivity issues (e.g., Wi-Fi, VPN) and assisting with basic security protocols (e.g., password resets, multi-factor authentication).

Who We're Looking For

We value passion, potential, and a hunger to learn over a long list of experiences. We're looking for someone who:

• Is a recent graduate in Information Technology, Computer Science, Engineering, or a related discipline.
• Has a burning curiosity for how technology works and a genuine desire to assist others with their technical needs. 🤖
• Has dabbled with basic computer troubleshooting, either personally or academically. You don’t need to be an expert, but you must be eager to become one.
• Possesses excellent communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical users.
• Is a natural problem-solver and a lifelong learner with an adaptable, can-do attitude. 🧠

Why You'll Love It Here: Your Growth is Our Mission

• World-Class Mentorship: This is our promise to you. You will receive direct, dedicated mentorship from our senior IT support and operations experts. We are committed to investing in you and shaping you into our next specialist.
• Real Impact from Day One: Forget about boring tasks. You'll work on real, business-critical issues where your support makes a tangible difference to our employees' productivity and satisfaction.
• A Culture of Continuous Learning: We’ll support your growth with the resources, time, and training to stay ahead of the curve in IT support best practices.
• A Great Place to Work: Join a collaborative, forward-thinking team that values innovation and teamwork. We offer a competitive graduate salary, comprehensive benefits, and a fantastic work environment.

Ready to build the future? If you’re excited to kickstart your career and become a leader in IT support, we want to hear from you. Apply now!