Job Title: Engineering Manager

Level: Senior

Working Hours: Full Time (40h/Week)

Contract: Contractor (PJ)

Location: Remote (Latin America)

Your Team 👥

You will report to our CTO and join the Engineering team. On TheOrg you can view the complete structure of our organisation, including information about every team member, hiring managers and the size of each department.

Your Responsabilities ✏️

As an Engineering Manager at Rocket.Chat you will lead engineering teams who are focused on solving complex technical challenges to deliver valuable and delightful collaboration experiences for Rocket.Chat users.

Mandatory Hard Skills 🎯

• Fluent English;
• Proven experience managing technical teams;
• Experience with agile practices & frameworks;
• Software development background;
• Experience with Javascript/Typescript programming languages;
• Strong project management skills;

Desirable Hard Skills 💕

• Experience with open-source software;

Soft Skills ✨

• Passion: Genuine enthusiasm for what you do and how it contributes to our company's mission;
• Dream: Proactively seek out opportunities and challenges to achieve extraordinary results. If you're someone who takes initiative and is always striving to improve, you'll fit right in;
• Own: Take ownership of your work, set high standards for yourself, and be accountable for outcomes demonstrating a strong sense of responsibility and commitment;
• Trust: Recognizing the importance of trust and support and actively working towards a collaborative and inclusive workplace;
• Share: Communicating openly and transparently, ensures clarity and honesty in interactions.

What You'll Do 🖥️

• Continuously assess and validate hiring plans based on engineering/squad needs;
• Help engineers grow their tech and soft skills;
• Identify the need for Coaching and/or Mentoring to direct reports providing it or identifying the best person to do it;
• Hold regular 1:1's with all team members;
• Work closely with product managers to understand and contribute to product strategy;
• Ensure that team members understand the purpose, business drivers and impact of upcoming and WIP tasks;
• Run an agile team as a servant leader supporting the chosen framework;
• Facilitate cross-squad communication and blocker removal;
• Expedite decision-making on the team focusing on building the product the right way;
• Support the team to transform product roadmap into well-defined and detailed plans for execution;
• Guarantee adherence to established plans and manage expectations towards its conclusions;
• Confirm completeness of requirements and acceptance criteria on engineering tasks as usability, performance and reliability;
• Track team capacity and velocity, making sure sprint points are correctly attributed;
• Be on top of team progress toward objectives (sprint, release, roadmap);
• Balance engineering initiatives vs product expectations;
• Guide team to work towards company OKRs;
• Seek and promote process improvement;
• Align among different squads Release Candidates and Final Release scope and dates;
• Support daily, sprint review and sprint retrospective meetings;
• Identify and communicate operational and delivery risks;
• Work to maintain a backlog of technical debts and incentivize engineers to contribute and prioritize it;
• Coordinate with Product Management and Design to ensure proper sequencing and loading of backlog and WIP engineering tasks;
• Solicit technical design input and review from tech leads and architecture team members as needed;
• Report on your team’s status, product quality, and performance/operational excellence metrics.