Company Description

We started as a small start-up offering the Storyous point-of-sale (POS) system to cafes and restaurants. In 2021, we joined the international fintech start-up Teya, but our mission has stayed the same: to help entrepreneurs focus on their customers and their satisfaction. By combining the Storyous POS system with a reliable terminal, we give our customers everything they need in one device, including easy inventory management, integration with popular services (like delivery platforms, hotel systems, and accounting programs), and a full overview of their operations.

We understand how tough it is to run a business in the hospitality industry. Whether managing a hotel, café, or catering service, every guest interaction requires careful planning and hard work. Our goal is to provide a simple yet powerful solution to help hospitality professionals streamline their operations so they can focus on their guests.

We are a tech-driven team that continuously improves our solution based on real feedback. Our clients are our partners, helping us innovate and simplify their businesses. We aim to lead the way in smart technology and set the standard for digital transformation in the hospitality industry. We’re here to win and help our clients succeed.

http://www.storyous.com

Empowering hospitality to focus on what matters most—an impeccable guest experience. We handle the rest.

Job Description

We are excited to announce that we are expanding into a new market, and we're looking for someone to help us grow and succeed in this new venture. Join us and be part of our journey as we bring our innovative solutions to even more customers.

Function objectives:

1. Strategy (shared with FP&A)

• Develop a quantified view of the market opportunity and allocate capital accordingly

1. Operational Planning & Analysis

• Generate critical insights to improve commercial and operational efficiency and effectiveness

• Facilitate performance management cadence and pipeline/forecast drumbeat

• Leverage technology to automate key sales/operational processes and support sales cycles, arming reps with the tools they need

1. Italy

• Establish partnerships in Italy to support our GTM strategy

• Define broader GTM strategy and manage execution

Function scope (key deliverables):

Strategy (once a year) (shared with FP&A)

1. 5Y Plan: revenue and drivers and selling expenses by country and channel

2. Annual budget: revenue and drivers by country and channel (support to FP&A)

3. Annual budget: selling expenses budget (support to FP&A)

4. Annual distribution strategy: (support to Sales)

• Allocation of selling expenses by channel & country

• Go-to-market strategy and design: defining channels, roles, and sales coverage and capacityc. d. Territory and account planning: driving a regular cadence of growth planning at the territory and customer level

• Funnel projection and sales force sizing by channel & country

Operational Planning & Analysis

Routines

1. Daily:

• Tracking sales performance by channel/country

1. Weekly:

• Sales forecasts

• Cohorts reporting

1. Monthly

• Cohort analysis of unit economics to inform capital allocation

• Review sales channels and capital allocation

• Routine of performance and review of team

• Sales forecasting

Projects (support Sales)

1. Design of pricing & offer strategy informed by competitive benchmarks

1. Cross-selling campaigns

1. Repricing strategy and plan informed by price elasticity analysis

1. Commercial policies: design and development of channels

1. Go to market: territory design, route optimisation, etc

1. Commercial excellence: development of commercial playbooks, training, script, etc

2. Sales tools & tech: selection of systems and tools to support sales

Italy

1. Map partnership opportunities

1. Negotiate partners

1. Manage partners

1. Define GTM strategy

1. Hire and manage local sales team

Qualifications

5 years + of strategy or management consulting / sales or operational leadership in restaurants or technology companies