Company Description

Hello! We're Teya.

Teya is a payment and software service provider, headquartered in London serving small, local businesses across Europe. Founded in 2019, we build easy to use, integrated tools that enable our members to accept payments and boost business performance.

At Teya we believe small, local businesses are the lifeblood of our communities.

We’re here because we don’t believe there’s a level playing field that gives small businesses with a fighting chance against the giants of the high street.

We’re here because we see banks and legacy service providers making things harder for them. We don’t think the best technology or the best service should be reserved for those with the biggest headquarters.

We’re here to fight for a future where small, local businesses can thrive, and to commit the same dedication they offer all of us.

Become a part of our story.

We’re looking for exceptional talent to join our mission. We offer a chance to create impact in a high-energy and connected culture, while benefiting from continuous learning opportunities, a supportive community which is proud to serve our mission, and comprehensive benefits.

Job Description

• Onboarding new clients into our system and provide them with all the written resources they need to get started
• Adding new inquiries to the CRM and matching them with the right Sales Rep
• Ensuring data accuracy in our CRM by logging every interaction and keeping all client information accurate and up to date
• Working closely with our KYC team to guide merchants through legal and compliance requirements, making the process as smooth as possible
• Ensuring that all documentation is thorough, timely, and meets both internal and industry standards
• Covering the central sales phone line and directing calls to the appropriate team members if necessary
• Monitoring the sales pipeline for stalled deals, lost opportunities, or lack of activity, and sending timely reminders or follow-ups to the sales team
• Handling self-onboard deals from submission to completion, ensuring smooth and accurate processing
• Opportunity to pitch our micro-offerings to small businesses and close deals

Qualifications

• Experience in sales support, customer service, or another administrative role is a plus
• Experience with CRM tools like Salesforce or HubSpot - or the ability to quickly pick up on new systems
• Proficient in Microsoft Office and love keeping things organized and efficient
• Able to multitask, stays productive in a busy environment
• Clear communication friendly tone, customer first attitude
• Data-oriented thinking
• Able to work independently, but also a team player who enjoys collaborating with others
• Finds solving challenges motivating

Additional Information

The Perks

• AYCM Sporting Pass with access to hundreds of sports facilities across the country;
• Office snacks every day;
• Meal Voucher;
• Monthly Travel Pass;
• Health Insurance;
• Friendly, comfortable and informal office environment.