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Project Manager - Imagery

Viagogo

Viagogo

Operations
New York, NY, USA
Posted on Wednesday, March 20, 2024
StubHub is on a mission to redefine the live event experience on a global scale. Whether someone is looking to attend their first event or their hundredth, we’re here to delight them all the way from the moment they start looking for a ticket until they step through the gate. The same goes for our sellers. From fans selling a single ticket to the promoters of a worldwide stadium tour, we want StubHub to be the safest, most convenient way to offer a ticket to the millions of fans who browse our platform around the world.
StubHub is seeking a Project Manager for Imagery who will find the engaging content that makes StubHub’s website truly stand out. You will be responsible for running a pre-existing process to search for, edit, and upload a prioritized list of performer and venue imagery on both the StubHub and viagogo platforms.
This role will focus particularly on driving imagery coverage on our websites and the enhancement of existing images in our catalogue. It requires strong organizational skills as it involves maintaining quality imagery for thousands of artists, teams, and shows, as well as strong attention to detail and a photographic eye. As part of the role, you will be responsible for managing a team of outsourcers who will help find and retouch images according to an established imagery sourcing process and imagery quality guidelines.
This person will work within the Catalogue Team and work cross-functionally with product, supply, business operations, and event data management to drive a world-class ticket buying experience. As the role is located within the Catalogue Team, which is a business as opposed to a creative team, you will be primarily responsible for achieving business metrics related to increasing imagery coverage across the platform.
LOCATION:
This role will be based in New York, NY and will report into our catalogue metadata leader. This is a hybrid position. (3 days in office/2 days remote).

What You'll Do:

  • Manage a team of 5+ people who are primarily responsible for adding new imagery to the StubHub platform and a team of 3+ people responsible for quality assurance on view-from-seat images
  • Enhance StubHub’s event catalog by adding imagery directly onto the frontend website and maintaining the quality of our images
  • Identify gaps in View-From-Seat coverage and prioritize filling them in the most efficient way possible in order to drive coverage in an area that has a big-dollar impact on the overall business
  • Use photoshop to improve images that you find to meet our quality guidelines and to make users genuinely excited about upcoming events
  • Validate the imagery that is sourced by our internal catalogue teammates, as well as outsourced teams throughout the world
  • Negotiate the best deals possible with photo agencies, photographers, and other sources of imagery
  • Enrich the catalog through research about venue and event information to make the catalog more attractive
  • Work with product teams on enhancing tools to improve speed and efficiency that drive revenue
  • Look for opportunities to improve internal processes that support both buyers and sellers
  • Support other functions where necessary to deliver a great ticket buying and selling experience

What You've Done:

  • BS/BA degree or equivalent (STEM preferred)
  • 2+ years of business operations experience
  • Working knowledge of Adobe Photoshop a plus
  • Knowledge of AI-based image creation services such as Midjourney and DALL E a plus
  • Experience using DAM (Digital Asset Management System) a plus
  • Proven ability to work under tight deadline pressure with strong organizational skills
  • Must have a strong interest in photo research and a keen eye for photographs, graphics and interactive technologies
  • Be a passionate fan of all things live entertainment (concerts, festivals, musicals, plays, performing arts, sports)
  • Flexibility, especially in a fast-changing environment
  • Strong written and oral communication skills
  • Team player who is comfortable working with various departments
  • Quick learner who is able to work independently

What We Offer:

  • Accelerated Growth Environment: Immerse yourself in an environment designed for swift skill and knowledge enhancement, where you have the autonomy to lead experiments and tests on a massive scale.
  • Top Tier Compensation Package: Enjoy a rewarding compensation package that includes enticing stock incentives, aligning with our commitment to recognizing and valuing your contributions.
  • Flexible Time Off: Embrace a healthy work-life balance with unlimited Flex Time Off, providing you the flexibility to manage your schedule and recharge as needed.
  • Comprehensive Benefits Package: Prioritize your well-being with a comprehensive benefits package, featuring 401k, and premium Health, Vision, and Dental Insurance options.
  • Team-Building Events: Engage in vibrant team events that foster camaraderie and collaboration, creating an atmosphere where your professional and personal growth are celebrated.
The anticipated gross salary range for this role is $75,000-$100,000 per year. Actual compensation will vary depending on factors such as a candidate’s qualifications, skills, experience, and competencies. Base annual salary is one component of StubHub’s total compensation and competitive benefits package, 401(k), paid time off, paid parental leave, and comprehensive health benefits.
About Us
StubHub is the world’s leading marketplace to buy and sell tickets to any live event, anywhere. Through StubHub in North America and viagogo, our international platform, we service customers in 195 countries in 33 languages and 49 available currencies. With more than 300 million tickets available annually on our platform to events around the world -- from sports to music, comedy to dance, festivals to theater -- StubHub offers the safest, most convenient way to buy or sell tickets to the most memorable live experiences. Come join our team for a front-row seat to the action.
For California Residents: California Job Applicant Privacy Notice found here
We are an equal opportunity employer and value diversity on our team. We do not discriminate on the basis of race, color, religion, sex, national origin, gender, sexual orientation, age, disability, veteran status, or any other legally protected status.